Effective Date: March 1 ,2025

ClickScale (“we,” “our,” or “us”) operates a 3D printing service offering custom-designed and manufactured products. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely through third-party providers)

• Files or designs submitted for 3D printing

• Usage data (IP address, browser type, device info)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about your order

• Provide customer support

• Improve our services and website

• Send updates, promotions, or important notices (you can opt out anytime)

3. Sharing Your Information

We do not sell your personal data. We may share information with:

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers (e.g., USPS, UPS, FedEx)

• Service providers that help operate our business

4. File & Design Privacy

• Any files you upload for 3D printing remain your property

• We do not share or resell your designs

• Files may be stored temporarily for order fulfillment and quality control

5. Data Security

We take reasonable measures to protect your data, but no system is 100% secure.

6. Your Rights

You may:

• Request access to your data

• Request deletion of your data

• Opt out of marketing communications

7. Cookies

We may use cookies to improve user experience and track website performance.

8. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.