Effective Date: March 1, 2025
By using ClickScale services, you agree to the following Terms & Conditions.
1. Services
ClickScale provides custom 3D printing services based on customer-submitted or requested designs.
2. Orders & Payments
All orders must be paid in full before production begins
Prices are subject to change at any time
Custom quotes are valid for a limited time
3. Custom Work & File Responsibility
You are responsible for ensuring you have the right to use any files you submit
ClickScale is not liable for copyright or trademark violations in submitted designs
4. Production & Lead Times
Production times are estimates, not guarantees
Delays may occur due to demand, technical issues, or material availability
5. Returns & Refunds
Custom 3D prints are non-refundable unless defective or incorrect
If there is an issue, contact us within [48 Hours] of delivery
We may offer replacements or partial refunds at our discretion
6. Product Limitations
3D printed items may have minor imperfections
Strength, durability, and finish may vary depending on material and design
Products are not guaranteed for structural, medical, or safety-critical use
7. Shipping
We are not responsible for delays caused by shipping carriers
Risk transfers to the customer once the item is shipped
8. Limitation of Liability
ClickScale is not liable for:
Indirect or consequential damages
Misuse of printed products
Design flaws in customer-provided files
9. Intellectual Property
Customers retain rights to their submitted designs
ClickScale retains rights to any original designs created by us unless otherwise agreed
10. Termination
We reserve the right to refuse service to anyone for any reason.
11. Changes to Terms
We may update these Terms at any time. Continued use of our services constitutes acceptance.