Effective Date: March 1, 2025

By using ClickScale services, you agree to the following Terms & Conditions.

1. Services

ClickScale provides custom 3D printing services based on customer-submitted or requested designs.

2. Orders & Payments

  • All orders must be paid in full before production begins

  • Prices are subject to change at any time

  • Custom quotes are valid for a limited time

3. Custom Work & File Responsibility

  • You are responsible for ensuring you have the right to use any files you submit

  • ClickScale is not liable for copyright or trademark violations in submitted designs

4. Production & Lead Times

  • Production times are estimates, not guarantees

  • Delays may occur due to demand, technical issues, or material availability

5. Returns & Refunds

  • Custom 3D prints are non-refundable unless defective or incorrect

  • If there is an issue, contact us within [48 Hours] of delivery

  • We may offer replacements or partial refunds at our discretion

6. Product Limitations

  • 3D printed items may have minor imperfections

  • Strength, durability, and finish may vary depending on material and design

  • Products are not guaranteed for structural, medical, or safety-critical use

7. Shipping

  • We are not responsible for delays caused by shipping carriers

  • Risk transfers to the customer once the item is shipped

8. Limitation of Liability

ClickScale is not liable for:

  • Indirect or consequential damages

  • Misuse of printed products

  • Design flaws in customer-provided files

9. Intellectual Property

  • Customers retain rights to their submitted designs

  • ClickScale retains rights to any original designs created by us unless otherwise agreed

10. Termination

We reserve the right to refuse service to anyone for any reason.

11. Changes to Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance.